technology

irisnext

the scalable anyprem content services platform.

IRISNext provides organizations with an integrated solution for managing, sharing and automating digital content and business processes.

Overview

IRISNext offers an integrated suite of digital services for managing and optimizing digital content and processes

A Content Services Platform is essential for organisations as a foundation for digital transformation because it helps manage, share, secure and automate digital content and processes.

The result? Improved efficiency, collaboration and innovation within the organisation.

A Content Services Platform as the basis for a modern digital working environment

With the usage of IRISNext, organizations gain access to information from multiple sources, increasing efficiency and productivity. In addition, the platform provides improved visibility of business processes, enabling organizations to better streamline and optimize processes. Other benefits include improved collaboration between teams, better regulatory compliance and increased security of sensitive information.

Intelligent Content Processing

IRISNext features services for capturing documents and images from various sources, such as scanners, mobile devices and e-mail, and converts them into digital formats for storage and processing. Thereby, it is possible to interpret and classify this content, after which the content and result can be used for automatic processing.

Process Automation

IRISNext provides workflow automation capabilities to streamline content-related processes, such as document routing, approval workflows and task assignments, improving efficiency and reducing manual errors.

Collaboration

IRISNext provides collaboration tools that allow teams to work together to create, edit and share content, promoting communication and teamwork within the organisation.

Security and Reporting

Security features are essential in IRISNext to protect sensitive content from unauthorised access, data breaches and compliance violations. This includes access controls, encryption, audit trails and compliance reporting.

Search and Find

Effective search functionality enables users to quickly search and retrieve the content they need from IRISNext, using metadata, full-text search, filters and advanced searches.

Integration Capabilities

IRISNext integrates with other business systems and applications, such as CRM, ERP and productivity tools, enabling seamless data exchange and workflow automation within the organisation. The most up-to-date standards are used for this purpose.

Analysis and Reporting

IRISNext provides analytics and reporting tools to track content usage, user behaviour and performance indicators, giving organisations insight into content effectiveness, compliance status and process efficiency.

Mobility and Access

IRISNext provides mobile access and remote working support, allowing users to access and collaborate on content from any location and on any device, while maintaining security standards, of course.

Advantages

An increase in overall productivity

IRISNext offers users numerous benefits that help improve their operational efficiency and overall productivity.

Save Time

Through workflow automation and advanced search functionality, users can find information quickly, perform tasks efficiently and streamline processes. This saves time that would otherwise be spent on manual tasks and searches.

Flexibility and Mobility

Mobile access to IRISNext allows users to access information and collaborate with colleagues anytime, anywhere, even when away from the office. This increases employee flexibility and enables remote working without reducing productivity.

Improved Decision-Making

With quick access to relevant information and advanced reporting capabilities, users can make more informed decisions. This leads to improved decision-making and helps organisations respond quickly to changing circumstances.

Security and Governance

Equipped with trusted security and governance tools, including automated quality monitoring and consistency checks.

IRISNext is certified for ISO27001.

Improved customer experience and boost in loyalty

  • Faster response times:
    With IRISNext, organisations can quickly access relevant customer information and documents, allowing them to respond faster to customer queries, requests and complaints. This leads to improved customer service and higher customer satisfaction.

  • Personalization of communication:
    By centralizing and organizing customer data within IRISNext, organizations can gain a better understanding of customer needs and preferences. This enables them to offer personalized communications and services, enhancing customer loyalty.

  • More efficient processes:
    Using IRISNext, organisations can streamline their internal processes and work more efficiently. This results in faster turnaround times, fewer errors and better customer service.

  • Improved collaboration:
    IRISNext allows teams to collaborate more effectively on customer-related projects and tasks. This ensures seamless collaboration between different departments and improves the overall customer experience.

  • Improved information accessibility:
    By centrally storing and organising customer information within IRISNext, employees can easily access the information they need, regardless of their location or the device used. This ensures a consistent and personalised experience for customers, regardless of the channel they use.

Peace of mind, efficiency and flexibility in complying with laws and regulations

The benefit to users of IRISNext in terms of compliancy and security is that it helps them to:

Have confidence in data security

Users can be confident that their data is safe within IRISNext because of the advanced security features and compliance measures built in. This removes concerns about data theft, privacy breaches and other security risks.

Easily meet compliance requirements

IRISNext provides services and features that help users comply with regulatory requirements and industry standards. Through automated reporting, audit capabilities and compliance workflows, users can easily meet requirements without additional manual effort.

AnyPremises for maximum flexibility

IRISNext is fully modular and scalable to deploy on the infrastructure of your choice. With AnyPremises, organisations can experience flexibility and freedom of choice when deploying software solutions, regardless of their existing infrastructure strategies.

On-premises:
IRISNext is installed on local servers and in data centres within the organisation’s physical facilities. This approach provides full control and management over the software.

Hybrid cloud:
A hybrid cloud environment combines on-premises infrastructure with cloud services, allowing organisations to achieve scalability, flexibility and cost savings. IRISNext can be seamlessly deployed in hybrid environments, where workloads can be dynamically moved between local and cloud resources.

Private cloud:
IRISNext is installed on a cloud infrastructure used exclusively by one organisation and managed within their own data centre or hosted environment. In this way, organisations can reap the benefits of cloud technology while retaining control of their data.

Public cloud:
IRISNext is made available in public cloud environments, allowing organisations to benefit from scalability, flexibility and pay-as-you-go pricing models characteristic of the cloud.