expertise

content services

With the deployment of Content Services, organisations orchestrate and manage the entire lifecycle of information, from creation to archiving.

Content Services: a holistic approach to information management

Designed to integrate seamlessly with existing business systems, allowing organisations to organise, manage and leverage their information more efficiently.

Scalable information management

the flexibility of Content Services

In today’s world, where information is growing at unprecedented rates, it is crucial to have the right tools for effective information management.

Content Services play an indispensable role in this by providing advanced solutions that transform not only the way we manage information, but also how we make business decisions and drive innovation.

At IRIS, we understand this need and are committed to providing content services solutions that reflect the dynamics of modern information management.

Enhanced Collaboration

Content Services promotes seamless collaboration between teams by streamlining content sharing and editing, leading to increased efficiency and productivity.

Efficient Content Management

Organisations can manage the entire content lifecycle, from creation to archiving, allowing them to maximise the value and usability of their information.

Regulatory compliance

Content Services provides tools and features to meet privacy and data security laws, such as the GDPR, and other compliance requirements, helping organisations reduce risk and avoid fines.

Realise your Content Strategy with a Content Services Platform

A Content Services Platform (CSP) provides an integrated platform for managing, organising and delivering digital content within organisations, with a focus on facilitating collaboration, automation and security.

How Content Services creates value for organisations

Create and Publish Content

A CSP enables organisations to centrally create, store, manage and share digital content. With an intuitive interface, users can easily collaborate on documents, images and videos, while maintaining full control over the lifecycle of their content.

Manage all Content Securely and Efficiently

With features such as version control, access control and archiving, a CSP provides a secure and orderly environment for managing important business documents. Seamless integrations with other applications allow content to be stored once for multiple uses. This way, only one version of the truth exists.

Automate processes

Workflow Automation makes it possible to streamline and automate routine processes and tasks, saving organisations time and resources. By defining and automating workflows, repetitive tasks can be optimised, errors reduced and turnaround times accelerated.

From Search to Find

Advanced search functionality allows users to quickly and accurately find relevant content within large amounts of information. By combining powerful search capabilities with filters, keywords and other criteria, users can easily find the right information they need for their work.

Integrations with other Systems

Integrations with other systems such as CRM, ERP and other business applications ensure seamless data exchange and collaboration. By integrating content and data with existing systems, organisations can optimise their workflow and improve the efficiency of their business processes.

Security First

Security features such as access control, encryption and secure storage ensure that confidential information remains protected from unauthorised access and manipulation. With robust security measures, organisations can ensure the integrity and confidentiality of their content and meet compliance requirements. An audit trail enables insight into actions.

Differences between Content Services and Enterprise Content Management

Content Services and Enterprise Content Management (ECM) are both approaches to managing content within organisations, but there are some key differences:

Scope

ECM traditionally focuses on managing content within the organisation, including capturing, storing, managing, sharing and preserving documents and other content. Content Services covers a wider range of functionalities and focuses not only on managing content, but also on facilitating collaboration, workflow automation and delivering content via services.

Flexibility

ECM systems are often monolithic and can be rigid in terms of implementation and adaptation to changing needs. Content Services platforms are generally more flexible and modular, allowing organisations to add or adapt specific functionalities as their needs evolve.

Focus on user experience

Content Services puts more emphasis on a good user experience, with an intuitive interface and easy access to content, facilitating user adoption. ECM systems sometimes have a more complex interface and can be less focused on user experience, which can affect adoption.

Integration

Content services often emphasise integration with other business systems, such as CRM, ERP and productivity tools, to enable seamless workflows and connect content to broader business processes. ECM systems can also offer integrations, but the emphasis may be more on integration with specific business applications for document management and records management. In short, while ECM focuses on managing content within the organisation, Content Services encompasses a broader set of functionalities aimed at facilitating collaboration, automation and delivery of content through services.

We deliver projects with Industry Leading Software

Our blend of expert system integration, in-depth process knowledge, and top-tier software technology consistently delivers outstanding outcomes. Content Services solutions are delivered with the following technologies: