STIB-MIVB implemented IBM Cloud Pak for Business Automation

Let’s discuss your strategic advantage with Business Automation

STIB-MIVB implemented business automation to fuel their strategy realisation, what are your objectives?

With the help of IBM’s technology and IRIS’ expertise, STIB-MIVB implemented a digital case management solution called ‘CaseMan PPT’. The solution enables full digital control, monitoring and processing of planned events that impact the network of public transportation in Brussels. The result contributes significantly to STIB-MIVB’s set priorities, being the environment, security, accessibility, social cohesion and the well-being of employees.

Interested to view the STIB-MIVB story?

01. Talk strategy

The desired business outcome should be the primary point on the agenda of every meeting.

In today’s landscape, projects that impact several stakeholders should be aligned with the overall strategy of an organisation and backed up by a solid business case.

IRIS IMS can assist you with aligning information management projects on a corporate strategy.

02. Define solutions

Shooting for business value, an ideal solution can be defined.

Functional and technical workshops involving both Business and IT bring together requirements for a solution that ticks every box.

IRIS IMS has the business analists available that are multilingual: they speak ‘business’ and ‘IT’.

03. Select technology

Select the right technology, weighing future ambitions and Total Cost of Ownership.

Don’t just look at today’s project, you’ll have new projects lined up tomorrow and next year. Choose technology wisely.

IRIS IMS helps you select and implement the right technology, ideally with a Proof of Concept to get started with confidence.

IBM Cloud Pak for Business Automation

a set of integrated market-leading software designed to help you solve your toughest operational challenges.

With AI-generated recommendations, analytics to measure impact, and business-friendly low-code tooling, it has helped organisations reduce the amount of time spent on manual processes by 90% and decreased customer wait times by half. You can now better comply with regulations to reduce risk and save thousands of work hours that can then be reallocated to higher value work.

Workflow automation

Workflow automation software uses rules-based logic to automate business processes and reduce or eliminate time-consuming tasks. It can be used for tasks with no human interaction or limited human verification, or it can be used for customized, nonrepeatable tasks.

Why automate workflows?

Manual processes can easily disrupt or slow your operations. Lack of transparency and margins of human error can make your business vulnerable to variety of bottlenecks and inefficiencies that can affect your bottom line. By automating your workflows, you can reduce repetitive tasks, increase efficiency and empower your team members to focus on high-value items.

Why should you consider the Cloud Pak for Business Automation?

There are multiple reasons for considering a move to Cloud Pak for Business Automation. Besides modernizing your architecture or a potential move to the cloud, the biggest advantages are

  • Access to various solution components like
    • Capture
    • Content Services
    • BPM / Case Management
    • Business rules management
    • AI infused services
  • Seamless integration experience
  • No need for up front investments, pay as you use

Let’s discuss tomorrow’s next steps today

Are you keen to map your strategy on information management initiatives?
Do you have an existing project and are you interested in a second opinion?