Digitization of the Administrative Immigration Office

Discover the secret behind Schaerbeek’s
“two-click” digital desk.

Digitization of the Administrative Immigration Office

Discover the secret behind Schaerbeek’s
“two-click” digital desk.

Read the Story of Schaerbeek

The Process

The Administrative Immigration Office of Belgian cities is responsible for processing residency applications, passport verifications and related citizen services. Where a this department receives lots of requests, it tends to be an administrative-heavy and paper intense process.

The Everyday Struggle

Multilingual paperwork chaos

No statistics or visibility

Endless manual handoffs

The Everyday Struggle

  • Multilingual paperwork chaos

  • No statistics or visibility

  • Endless manual handoffs

A Smarter Way Forward

Submit once, index any language, retrieve in seconds

Automate handoffs with Saphir (Civadis) & Ministry of Internal Affairs

GDPR built-in: encryption + audit logs

On-premises or SaaS, deployed in weeks

A Smarter Way Forward

  • Submit once, index any language, retrieve in seconds

  • Automate handoffs with Saphir (Civadis) & Ministry of Internal Affairs

  • GDPR built-in: encryption + audit logs

  • On-premises or SaaS, deployed in weeks

Real Results in Schaerbeek

  • Simple implementation
  • Easy search across languages
  • File completeness checks
  • Case history & secure archive
  • Automated exchanges with other administrations

Why Attend the Webinar?

  • Learn how to digitize your immigration services efficiently

  • Hear Schaerbeek’s story first-hand

  • See a demo of the solution in action

Olivier Toussaint

Projectmanager Municipality of Schaerbeek

Tom Vanderbiest

IRISNext product owner at IRIS IMS